Privacy Policy
1. Introduction
Overview.At OmniRoles ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our documentation generation service (the "Service").
Important Note
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
Data Scope. We collect several types of information from and about users of our Service to provide a seamless experience.
| Data Category | Description and Examples |
|---|---|
| Personal Information | Identity Data: Name, job title, company name. Contact Data: Email address, registered account credentials. Financial Data: Payment info (handled securely via third-party processors). |
| Project Data | Input Content: Names, descriptions, and requirements provided for documentation. Generated Content: Documentation content, metadata, and user-generated revisions. |
| Usage & Technical Data | Technical Logs: IP address, browser type, device type, and operating system. Interaction Data: Pages visited, duration of visit, and performance/error logs. |
2.1 Cookies and Similar Technologies
Tracking. We use cookies to track activity and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
3. How We Use Your Information
Legal Basis. We use the information we collect for various purposes, including:
- Service Operation: To provide, maintain, and improve our Service.
- Transactions: To process and complete your subscription payments.
- AI Generation: To generate documentation based on your specific inputs.
- Communication: To send administrative updates, security alerts, and respond to support requests.
- Analysis: To monitor and analyze trends, usage, and system activities.
- Security: To detect, prevent, and address technical issues or security incidents.
4. Data Storage and Security
Safeguards. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Retention. Your data is stored on secure servers and is only accessible to authorized personnel. We retain your information for as long as your account is active or as needed to provide you with our Service.
5. Information Sharing and Disclosure
Third-Party Disclosure. We do not sell your data. We share information only in specific circumstances:
- Service Providers: Vendors who perform services (hosting, payment processing) on our behalf.
- Compliance: Where required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
6. Your Rights and Choices
Empowerment. Depending on your location, you have strong rights regarding your personal information:
Access & Correction
Review, update, or correct the information we hold about you.
Erasure & Portability
Request deletion of your data or receive it in a machine-readable format.
Objection & Restriction
Object to specific processing activities or request restrictions.
Withdraw Consent
Withdraw consent at any time where processing is based on consent.
7. Children's Privacy
Age Limitation. Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
8. International Data Transfers
Global Processing. Your information may be transferred to countries other than your own. We ensure that adequate safeguards are in place to protect your information internationally.
9. Third-Party Services
External Links. Our Service may contain links to third-party services. We assume no responsibility for the content or privacy policies of any third-party websites.
10. Changes to This Policy
Updates.We may update our Privacy Policy. We will notify you of any changes by posting the new policy and updating the "Last updated" date.
11. Contact Us
Inquiries. If you have any questions about this Privacy Policy, please contact us at: privacy@omniroles.com
Data Protection Officer
For formal privacy concerns or complaints, please reach out to our DPO.
Contact DPOQuestions about our policies?
We aim for complete transparency. If anything is unclear, we're here to help.