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All Systems Operational

Real-time monitoring of all OmniRoles services.

Platform & Dashboard
99.98% uptime (30d)Operational
AI Generation Engine
99.95% uptime (30d)Operational
Jira Integration
99.97% uptime (30d)Operational
Linear Integration
99.96% uptime (30d)Operational
Authentication & SSO
99.99% uptime (30d)Operational
API
99.97% uptime (30d)Operational
PDF Export
99.94% uptime (30d)Operational
Payment Processing (Paddle)
99.99% uptime (30d)Operational

SLA Target: 99.9% Uptime

Hosted on enterprise-grade cloud infrastructure with automatic failover, load balancing, and geographic redundancy.

Critical (platform down)

Response: < 15 minResolution: < 2 hours

High (feature broken)

Response: < 1 hourResolution: < 8 hours

Medium (degraded)

Response: < 4 hoursResolution: < 24 hours

Low (cosmetic)

Response: < 1 dayResolution: < 5 days

Recent Incidents

No active incidents.

No incidents recorded in the last 90 days.

Report an Issue

For urgent issues, contact our engineering team directly.

Contact Support

Include "URGENT" in the subject line for Critical priority routing.